This key team member often serves as the last barrier to missed deadlines that could sabotage a hard-fought deal. The transaction coordinator must be able to multi-task and often juggle multiple deals a month while paying attention to the smallest details. They take lots of ownership in the process and make sure everyone is moving forward,” says Marsolais. “This person understands how important the transaction coordinator role is in the transaction process and is going to make sure that, at the end of the day, buyers and sellers are happy. Great Customer Serviceįor Alexandra Marsolais, owner/founder of Minnesota Transaction Coordinators, a third-party independent transaction coordination company that’s on track to do 2,500 transactions this year, a customer-oriented mindset is the most important personality quality to seek in an admin or transaction coordinator. Recently, we polled transaction recruiters, top transaction coordinators and a broker to get their insights into these highly valued qualities and why they’re so important. If you’re an agent, broker or team lead looking to hire a transaction coordinator, you too may be pondering the question, “What makes a great transaction coordinator?” They’re in the driver’s seat, leaving real estate transaction coordinators to handle the navigation. With the kinetic pace of today’s sellers market, many agents prefer to focus more of their time on relationships and less on the transaction. + 3 KEY PERFORMANCE METRICS BROKERS AND TEAM LEADERS SHOULD MONITOR What Makes For a Great Transaction Coordinator? Industry Leaders Share Which Characteristics Matter Most.
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